Terms of use

Operator: showmylife company · Contact email: admin@showmy.life

1. The service and its operator

showmylife is operated by showmylife company and offers story development, storyboards and image generation, asset management, narration, subtitles, film preview and export, and support. The service primarily serves North America, Europe and Australia. Contact: admin@showmy.life.

2. Accounts and eligibility

Use account details you are entitled to use and keep your password secure. Do not impersonate another person or access their projects without permission. Contact support if you notice an account problem. Use must meet applicable age and legal-capacity requirements. Where children are involved, a guardian should assess use and provide any authorization required by applicable rules.

3. Content you submit

You retain the rights you lawfully hold in your original stories, photos and other content. To save, generate, display and export as requested, the service needs to process that content and pass necessary information to relevant providers. This does not transfer your original rights or grant permission under these terms to promote the service by publishing your private stories. Obtain the permissions required to use other people’s likenesses, works or personal information.

4. Generated results

AI-generated stories, pictures and narration can be inaccurate, distorted or similar to other outputs. Check facts, likenesses and relevant rights before publishing or using a result. The rights and permitted uses of generated content depend on applicable law, inputs and provider conditions. The service does not promise that every output is unique or automatically protected by copyright.

5. Responsible use

Do not infringe privacy, likeness or intellectual-property rights, impersonate people for fraud, produce or distribute unlawful content, disrupt the service, or bypass account permissions and security controls. Measures addressing misuse should be necessary and proportionate to the issue, with a route for users to explain their circumstances through support. Creating sexual, nude or intimate imagery of any person, including AI-generated non-consensual intimate imagery, is prohibited.

6. Compliance & Prohibited Use

Users must not use showmylife to create, upload, or distribute non-consensual intimate imagery (AI NCII), adult content, sexually explicit material, hate speech, or content that infringes upon personal privacy and intellectual property rights. Any violation will result in immediate account termination.

7. Charges and availability

Credit packs are US$9.90 for 90 credits, US$29.90 for 270 plus 30 bonus credits, and US$99.90 for 900 plus 200 bonus credits. Pack quantities and prices appear in the credit shop. Generation costs are shown before submission. Any transaction involving actual payment is governed by the order you confirm and its payment record.

8. Using credits

Each story-writing or story-breakdown task costs 0.5 credits. Each asset picture, shot picture or style sample costs 1 credit. Character pictures are generated separately. Batch costs show pending assets and selected shot pictures; existing reusable pictures are not charged again. Required credits are reserved before submission, settled on success and released for failed or interrupted portions. Internal service retries do not add charges; a user-requested regeneration is a new task. Narration, subtitles, uploads and video export currently cost no credits. If your balance is insufficient, you can visit the credit shop, return and submit generation yourself. The wallet stores balances, reservations, top-ups, bonuses, usage and returns, visible in your profile or credit shop.

9. Purchases, credits and subscriptions

Review the pack, currency, total price and credit quantity when purchasing. Credits are used for creation within the service; costs appear on generation buttons and in the credit information. Accepting documents at sign-in or registration does not authorize a purchase, payment or automatic renewal. Subscriptions and renewals require separate confirmation.

10. Credit refund policy

(1) Unused credits: within 3 calendar days after a successful payment (the payment day is not counted), if none of the credits from that purchase, including bonus credits, have been used, you can request a refund by sending a message through Contact support with your order number. After verification, the full amount is refunded. (2) Partly used credits: if some credits from that purchase have been used, you can request a partial refund within the same period. The amount depends on usage and will not exceed 50% of the order amount. (3) After a refund, the unused credits from that order, including bonus credits, are removed; credits already used are not reclaimed. (4) No refund is available after 3 calendar days, once all credits from the purchase have been used, or for credits obtained through misuse. (5) Credits are used oldest first: credits received earlier are spent before later purchases. (6) Refunds go back to the PayPal account used for payment; timing depends on PayPal. Credits returned after a failed generation go back to your credit balance and are not payment refunds.

11. Refunds and consumer rights

For questions about payment, credited balances or usage, contact admin@showmy.life or in-app support and provide the relevant order or credit record. The credit refund policy above does not exclude any withdrawal, cancellation, refund or other remedy rights under applicable law; where the law gives you more favorable rights, the law applies.

12. Saving work, failures and leaving

You can stop using the service, sign out and download completed films. Generation may fail because of connectivity, external services or inputs; follow the displayed guidance or contact support. Project deletion is currently reversible by an administrator and does not permanently erase every copy. Contact the operator about account closure or permanent deletion. See the privacy policy for the current retention arrangements.

13. Responsibility, disputes and changes

These terms do not exclude liability that applicable law prohibits excluding or restrict mandatory user rights. You may first raise a dispute through support. Your right to seek remedies under applicable law remains unaffected. Material changes will be communicated through notices in the service or other appropriate means; changing the date on this page alone does not constitute your acceptance of new obligations.